Please also take a look at our Next Steps guidance. This will help your organization in making its journey towards the ultimate goal of 'sustained success' - achieving and maintaining its long-term objectives. This standard is intended for an organization's management and its purpose is to provide information and guidance on the use of improvement methodologies. We recommend you take a look at ISO 9004:2018, Quality management - Quality of an organization - Guidance to achieve sustained success. Where do you go next to improve your organization's quality management system after achieving ISO 9001:2015? ISO 9001:2015 specifies requirements for a quality management system when an organization:Ī) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, andī) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.Īll the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides. ISO 9001:2015 Quality management systems - Requirements, is the 5th edition of this standard.
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